Refund & Returns Policy

We’re here to make things right.

Damaged or Incorrect Item

Inspect your order upon delivery. If your item is damaged, incorrect, or not as described, contact us within 72 hours so we can investigate and resolve the issue quickly.

24-Hour Refund Window

To be eligible for a refund, please contact us within 24 hours of receiving your order.

contactus@irieseamoss.co.uk

Shipping

Inspect your order upon delivery. If your item is damaged, incorrect, or not as described, contact us within 24 hours so we can investigate and resolve the issue quickly.

Refund Process

Once reviewed, we’ll notify you of the outcome. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank.